Frequently Asked Questions

We are looking forward to welcoming you onboard for a fun and exciting eco-adventure exploring offshore San Diego. To ensure you are well prepared for the best experience, please take a moment to read through our Frequently Asked Questions. If you have any questions or concerns, please contact us.

Questions on Reservations and Policies

  • Should I make a reservation in advance? Yes – we are a small whale watching company with only 6 guests on the boat. We recommend making reservations well in advance to join us for a fun eco-adventure.

  • How do I make a reservation? The easiest way to make a reservation is to click on any of the Book Now buttons on the website. You will see the real time availability and be able to choose the day, time, and type of tour. Once you have entered the required information and your payment is processed, you will receive an email with the details of your tour including: date, time, what to wear, what to bring, where to meet, where to park, etc

  • Can I book a private tour?  Yes.  It will be one of the options to choose from when you click on the “Book” button.  Or you can contact us if you have something special in mind.

  • Are there any guest restrictions? Due to the nature of whale watching from a 24 foot boat we cannot offer tours to guests with mobility challenges that do not allow them to get on and off the boat without assistance.  The minimum age is 5 years old.  The boat can move at fast speeds on a sometimes bumpy ocean, so we do not recommend our tour for people with neck or back problems.  Women who are pregnant, please consult with your physician.  Please advise us if any guests are over 250 pounds, we may need to make special accommodations.  Please contact us with any questions.

  • What happens if it rains or the weather is bad? We may run the tour in a light rain.  We trust our captains to make the proper decisions if the ocean conditions are not conducive to going out. We monitor the marine weather forecasts and if there is anything to be concerned with we will email and text you with as much notice as we can. Options for tours that are cancelled by poor weather (or unforeseen circumstances) are; refunding your entire payment, rescheduling for another day (space permitting) or providing a gift card for a future whale watching tour.

  • What if I need to reschedule or cancel my tour?  With at least 48 hours notice before the tour time, we can reschedule your tour, provide a gift card for a future tour, or provide a full refund.  Less than 48 hours notice or no show will be charged the full amount.

  • What time is tour check in? Guests need to be at the gate and ready to disembark at least 15 minutes before the tour time. Please call as soon as possible if you are running later.  Note that in respect to all of our guests, the boat may need to leave without you. Guests that miss the boat will forfeit their tickets and not receive a refund.

Tour Preparation Questions

Entrance to Seaforth marina and weighing station
Seaforth marina office
Tree at Seaforth Marina
  • Where does the tour disembark from? Tours leave from beautiful Seaforth Marina on Mission Bay in San Diego. 1677 Quivira Rd. San Diego, CA 92109. We will meet at the entrance to the docks, by the weigh station, next to the entrance to the docks.  Look for the big tree. (see pictures above).

  • Where is the parking? There is free parking along Quivira Road, outside the marina parking lot. There is usually plenty of parking, but it can get busy, especially in summer, so please plan accordingly and arrive early.  Do not park in the marina parking lot.  It is for tenants only and Seaforth will tow.

  • Where is the bathroom? There is no bathroom on the boat, but there is one at the marina that can be used before and after the tours. When we meet you at the dock entrance before the tour (pictured above), we will offer access to the marina bathrooms, which are otherwise locked.

  • Is there food or drink onboard? We do not provide food or drink on the tours as the tours are only approximately 2.5 hours. If you’d like to bring something to drink, please try to use a reusable container with a lid. Snacks are discouraged since the tour is so short, but it’s up to you.

  • What should I bring? Warm clothes, possibly including a water proof/wind resistant jacket (even on sunny, warm days it can be cooler on the ocean and splashing is possible).  Sunblock (best if it’s environmentally safe).  Wide eyes prepared to help us spot marine wildlife!

  • I’m prone to seasickness is this tour for me? We would recommend you take motion sickness medication at least 30 minutes before departure, but please check the specifications for your particular medication.  Being a smaller boat that is lower to the water is generally better for those who are prone to seasickness.  Additionally, we will try to seat you near the back of the boat, where it is more stable.

Whale Watching Questions

  • What is the best month to see whales? The best months for seeing whales depends on the species. Typically; January through March are the best months to see Gray whales. Spring and fall months are best for Humpback whales. June, July, and August are usually the best months to see Blue whales. For more details look in our menu, under “Tours”– “Whale Watching Season“.

  • What is the best time of day to go out? Earlier is usually recommended. Mornings tend to have less wind, therefore making the ocean calmer. Of course, Mother Nature sometimes has her own ideas.

  • Will we see dolphins on the tour?  There is a good chance!  San Diego has a few resident dolphin species as well as transients that differ per season.  For more detail look in our menu, under “Tours”– “Whale Watching Season”.

Blue whale

Miscellaneous Questions

  • Where can I leave a tip?  Thank you so much!  Tips are much appreciated.  We’ve made it as easy as possible: there is a tipping option when checking out while booking your tour, you can choose “Tip your captain” by clicking “Book Now” at any time, and of course, we’re happy to accept cash.  All tips will be shared equally between your captain and naturalist.

  • Do you have recommendations on more to do in San Diego? For some fun adventures check out our friends at Good Vibe Tribe Adventures.